THE RETAIL BULLETIN - The home of retail news
HOME
RETAIL NEWS
RETAIL EVENTS
Fashion
Department Stores
Shopping Centres & Retail Parks
Home & DIY
Electricals
Health & Beauty
General Merchandise
Entertainment
Sports & Leisure
Retail Solutions
Food & Drink
RETAIL INSIGHTS
RETAIL SOLUTIONS
ABOUT US
CONTACT US
SUBSCRIBE FOR FREE
Retailers acclaimed as leading employers

New Government guidance showcases retailers that have boosted business success through effective employee engagement .

GENERAL MERCHANDISE

Retailers acclaimed as leading employers

Sainsbury’s and John Lewis Partnership have been highlighted as leading employers by a Government campaign to promote more effective employee engagement.
 
The retailers are featured in new guidance launched today by the Department for Business, Innovation and Skills (BIS). The practical guidance – published on www.businesslink.gov.uk/employeeengagement – will help employers improve the way they engage their employees.  It has been developed with input from a range of business leaders, employers and employee engagement practitioners.
 
Evidence shows that effective employee engagement is a route to business success and is a very practical way of strengthening business productivity, innovation, competitiveness, attendance rate and voluntary turnover.
 
The new guidance highlights how Sainsbury’s has implemented initiatives such as the Tell Justin scheme which encourages colleagues to put forward their suggestions on how to improve the business. Over 25,500 suggestions have been received, with suggestions ranging from the simplification of store processes to improvements in customer service. Many of these have been implemented.
 
At the John Lewis Partnership, a number of long standing mechanisms are in place to ensure that employees have their say. These include a partnership council, local forums in every Waitrose and John Lewis shop and an in-house magazine called The Gazette, where employees can pose questions to senior management. This is an extremely effective way of promoting employee voice with an average of 14 letters a week received, all of which receive a management response.
 
David MacLeod, employee engagement adviser to BIS, said:
 
"The body of research on engagement is compelling: it shows how engaged employees are far more committed and productive than disengaged ones. With Britain emerging from one of the toughest economic periods in living history, it is now more important than ever that organisations realise the full potential of their people.
 
“Sainsbury’s and the John Lewis Partnership are both fantastic examples of how effective employee engagement can deliver business success. The new, practical guidance now available on Business Link will help other employers to follow their lead and reap the benefits for them and their people.”

Email this article to a friend

You need to be logged in to use this feature.

Please log in here

Subscribe For Retail News

RETAIL EVENTS

Retail Human Resources Summit
Retail Human Resources Summit
Wednesday 3 October 2018
The Cavendish Conference Centre, London W1
The 10th HR Summit 2018, The Cavendish Conference Centre, London W1, 3rd October 2018
The Retail Design Summit 2018
The Retail Design Summit 2018
14 November 2018
The Cavendish Conference Centre
The Retail Design Summit 2018
Omnichannel Futures Conference 2019
Omnichannel Futures Conference 2019
6 February 2019
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Customer Engagement Conference 2019
Customer Engagement Conference 2019
5 June 2019
Cavendish Conference Centre, London W1
The 10th Annual Retail Customer Engagement Summit
National Minimum Wage Breakfast Briefing
National Minimum Wage Breakfast Briefing
20 September 2018
6th Floor 1, St. Martin's Le Grand London, EC1A 4AS
National Minimum Wage Breakfast Briefing