Republic rolls out 'Click and Collect' service across the UK
Republic has increased its multi-channel offering by launching a Â‘Click and CollectÂ’ service across all of its 116 UK stores. The launch follows a successful trial in two areas.
Republic has developed the service with Venda, its ecommerce platform provider, as part of the retailer’s drive to create a seamless service between stores and online, giving customers the choice to shop in a way that suits their lifestyle.
Online customers will now be able to select the Republic store of their choice as their delivery address with the purchase available for collection within three days of ordering. Customers will be alerted by text when the product has arrived and is ready to be picked up at their leisure.
Jo Molineux, head of multi-channel at Republic, said: “The continued strategic investment in our multi-channel offering reflects our commitment to put our customer at the heart of the brand – offering choice on how to shop for the latest trends and brands with Republic. Following the launch of our sleek mobile optimised site, ‘Click and Collect’ is the latest step in giving our customers more control to tailor the shopping experience to their individual needs.”
Republic reported a turnover of £225 million in 2010 and employs more than 2,500 people.
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