New CEO for Jessops
The company have announced that Neil Old has been appointed to the role of Chief Operating Officer.
Mr Old joined Jessops as Commercial Director in February 2012 from Best Buy Europe where he was European Commercial Director. Prior to joining Best Buy, he worked for over 10 years with Dixons Stores Group in a number of commercial roles both in the UK and overseas. These included Commercial Director at PC World and the Managing Director of the Dixons Airport business.
Martyn Everett will continue in his role as Executive Chairman.
Mr Everett says that Neil will be ‘building on the solid foundations established to date and will be implementing the initiatives I outlined in July to continue to drive the business forward’.
He added that Jessops’ new ‘Live store’ format continues to be well received by a wider customer profile and this year fifteen live stores have been opened including two centres of excellence with 10 stores planned for the rest of the year including a further two centres of excellence.
Jessops is now an established multi channel retailer and online sales have increased further to over 40% of company sales with the proportion collected in store remaining over 70% so Jessops can continue to build strong face to face relationships with its customers and offer the service and convenience that makes them choose collect at store.
The Jessops Academy offering customers training on all aspects of photography has been successfully bought in house and since its re launch in the Summer Jessops has already sold over 1000 customer courses.
Peter Duncombe who had been working as a consultant to Jessops for the last three months will replace Neil as Commercial Director and be responsible for the Buying, Stock functions and Photo Initiatives. Peter has significant experience within the electrical sector including as a Trading Director at Dixons.
The remaining Board responsibilities stay the same and Jessops ‘continues to make good progress and outperform the market’.
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