National Express chooses CyberSources Fraud Management Solutions
CyberSource Ltd has been selected to provide anti-fraud solutions for the call centre operations of National Express Ltd.
National Express serves over 1,700 destinations in England, Scotland, and Wales and carries more than 18 million passengers per year.
Ian Stevens, Head of Audit at National Express Ltd. said, “As the U.K.’s largest scheduled bus operator we handle high volumes of transactions every day, and want to provide customers with a quick and secure booking service. CyberSource’s Decision Manager anti-fraud technology allows us to instantly recognise a suspect transaction and stop the booking. We are delighted to work with the experts at CyberSource who can advise us on best practices.”
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