THE RETAIL BULLETIN - The home of retail news
Lest we forget
HOME
RETAIL NEWS
RETAIL EVENTS
Fashion
Department Stores
Shopping Centres & Retail Parks
Home & DIY
Electricals
Health & Beauty
General Merchandise
Entertainment
Sports & Leisure
Retail Solutions
Food & Drink
Interviews
RETAIL INSIGHTS
RETAIL SOLUTIONS
ABOUT US
CONTACT US
SUBSCRIBE FOR FREE
LloydsPharmacy Christmas sales rise by 4.4%

LloydsPharmacy saw its overall retail sales grow by 4.4% year-on-year in December.

GENERAL MERCHANDISE

LloydsPharmacy Christmas sales rise by 4.4%

LloydsPharmacy saw its overall retail sales grow by 4.4% year-on-year in December.

Online sales climbed by 26% boosted by a 195% increase in purchases made via click & collect.

In the LloydsPharmacy stores, sales of gift items grew by 18% year-on-year boosted by a 4% uplift in fragrance sales.

LloydsPharmacy also saw growth in its core health offering with sales in the pain category rising by 5%. The retailer said the increase was driven by pharmacy staff offering expert advice on pain management.

Cormac Tobin, who heads up LloydsPharmacy as managing director for Celesio UK, said: “The figures demonstrate how well our omnichannel approach is resonating with customers.

“What this Christmas has shown the retail sector is that consumer behaviour has fundamentally changed. Two key forces are driving that change; omnichannel is empowering customers to shop on their terms and addictive promotional activity has created a series of calendar events where sales spike, rather than the traditional, steady increase in pre-Christmas revenue.

“This makes planning the operations of your business more challenging. Also, town centre shopping is now more about the social experience with key items being bought online. Retailers need to adapt and offer an in-store experience that assaults customers’ senses and seamlessly links the digital and physical worlds.”

Email this article to a friend

You need to be logged in to use this feature.

Please log in here

Subscribe For Retail News

RETAIL EVENTS

The Retail Design Seminar 2018
The Retail Design Seminar 2018
14 November 2018
The Cavendish Conference Centre
The Retail Design Seminar 2018
Omnichannel Futures Conference 2019
Omnichannel Futures Conference 2019
6 February 2019
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Customer Engagement Conference 2019
Customer Engagement Conference 2019
5 June 2019
Cavendish Conference Centre, London W1
The 10th Annual Retail Customer Engagement Summit
AI in Retail Conference 2019
AI in Retail Conference 2019
18 September 2019
Cavendish Conference Center, 22 Duchess Mews, London W1G 9DT
Retail marketing is changing pace rapidly by making communication across all platforms personalised, relevant, efficient, and helpful. AI not only helps shoppers find a perfect product but also pre-empts the shopping behaviour and speeds up payment.
The HR Summit 2019
The HR Summit 2019
Tuesday 8 October 2019
The Cavendish Conference Centre, London W1
The 11th HR Summit 2019, The Cavendish Conference Centre, London W1, 8 October 2019