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Lloydspharmacy boosts online offering with acquisition of DrThom

UK’s first provider of online doctor services bought by Lloydspharmacy


Lloydspharmacy boosts online offering with acquisition of DrThom

UK’s first provider of online doctor services bought by Lloydspharmacy

Lloydspharmacy has acquired the online doctor service DrThomfrom the company’s founding directors. The purchase price was not disclosed.

The Lloydspharmacy Online Doctor service has been run in conjunction with DrThom since 2008 and in August 2009 it acquired a 33% share in the business. This acquisition gives it a 100% shareholding.

The acquisition reflects Lloydspharmacy’s commitment to growing the range of healthcare services it offers, allowing the company to meet the needs of customers beyond the provision of traditional pharmacy services.

Tony Page, Lloydspharmacy Managing Director said: "Our Online Doctor service has been very successful.  Patients love the service - it’s a rapidly growing area of our business.  We know there is increasing demand from customers for online healthcare; whether they feel more comfortable in an online environment or prefer the convenience over a face to face appointment.  It can also reach people who may normally avoid seeking advice, thereby playing an important role in improving people’s health and quality of life.

“The potential for the future is very exciting with real scope to grow and cover other areas of medicine - watch this space.”
Founding Director, Dr Thom Van Every will remain with Lloydspharmacy as Director of Medical Services as part of the agreement.   He and his wider team of doctors will continue to provide the Online Doctor service and will work with Lloydspharmacy to extend its offer for new and existing customers.
Online healthcare provision is a growing area; DrThom has seen a significant increase in the number of patients using the service since the partnership began.  It offers a convenient and discreet option for customers who prefer the anonymity of a remote diagnosis, or are too busy to visit a doctor. It covers a range of conditions including sensitive topics such as premature ejaculation, erectile dysfunction, contraception, tests for sexually transmitted infections as well as a travel clinic, hair loss and smoking services.

A study undertaken for Lloydspharmacy by the Future Foundation in 2009 forecast that 37 per cent of people will be using the web for medical information by 2020 (up from 14 per cent in 2009) and that a variety of social and economic factors will lead to a substantial market for online diagnosis and prescriptions in the future.

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