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Launch of dedicated parcel shops spells end of 'return to sender'

Launch of a national co-operative of parcel shops Local Letterbox aims to stamp out the "sorry you were out" cards.

OMNICHANNEL

Launch of dedicated parcel shops spells end of 'return to sender'

Failed deliveries have cost the industry an estimated £1bn according to the Interactive Media in Retail Group, which represents the largest online retailers in the UK. By 2018 the parcel market is expected to double to 2 billion deliveries.

Local Letterbox aims to take away the headache of parcel deliveries and returns, with stores allowing customers to both collect and post parcels from locations that are convenient to them, anytime from 7am till 10pm, 6 days a week.

As part of Local Letterbox's rapid growth plan, the cooperative is looking to open a minimum of 2,000 stores by summer 2013 and as a result is on the hunt for franchisees to join the team and monopolise on the growth of the online parcel industry, a sector which has continued to grow year on year. The growth plan will create an estimated 10,000 jobs across the UK. Local Letterbox has begun its search for in excess of 2,000 franchisees nationally to monopolise on a multi-billion pound market which is continuing to grow.

Iain Wood, Commercial Director of Local Letterbox, said: "We've all had a bad delivery experience, whether it's a parcel being lost in transit or being unavailable to collect due to work commitments. Recent figures show that 18% of deliveries are unsuccessful; the current home delivery offering doesn't fit with our busy lives. On top of that, 22% of deliverers are returned to the retailer, an even more time consuming task."

"People across the country need a better solution for the safe and reliable delivery of their online orders. Consumers are busier than ever nowadays and don't have the time to sit and wait for a delivery. They want a service that is convenient for them that they can bolt on to their daily routine amidst the school run or a trip to the local shop. This is what Local Letterbox will deliver its consumers."

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