Lakeland website attacked by hackers
Kitchenware retailer Lakeland has confirmed that its website has been hit by hackers and that customers data may have been stolen.
The “sophisticated and sustained” attack happened last Friday evening when two encrypted databases were entered. Lakeland said immediate action was taken to block the attack, repair the system and to investigate the damage done.
Yesterday, Lakeland wrote to customers to advise them of the situation and urged those using the same passwords on other online accounts to change them immediately.
Managing director Sam Rayner said: “Today it has become clear that two encrypted databases were accessed, though we've not been able to find any evidence that the data has been stolen. However, we have decided that it is safest to delete all the customer passwords used on our site and invite customers to reset their passwords next time they visit the Lakeland site.
“We also advise, as a precaution, that if you use the same password on any other account/s, you should change the passwords on these accounts as soon as possible. We do not know for certain that the hackers succeeded in stealing data, however since there is a theoretical risk and because it is our policy to be open and honest with our customers, we are being proactive in alerting you.
“We deeply regret that this has occurred and apologise for the inconvenience caused.”
Lakeland said that the cyber-attack had used a very recently identified flaw in the Java software used by the servers running its website.
Rayner added: “Hacking the Lakeland site has taken a concerted effort and considerable skill. We only wish that those responsible used their talent for good rather than criminal ends.”
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