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JYSK celebrates employee satisfaction survey result

Employees at furniture retailer JYSK are considerably more motivated, satisfied and loyal than the market average according to a new survey.

HOME & DIY

JYSK celebrates employee satisfaction survey result

Employees at furniture retailer JYSK are considerably more motivated, satisfied and loyal than the market average according to a new survey.

An employee satisfaction survey carried out in January and February of 2018 by Ennova in the countries where JYSK has stores shows that the index number for employee satisfaction and motivation at JYSK is 77 out of 100.

Pernille Lundtoft Jensen, senior manager at Ennova, said: “The results from JYSK were so good that I actually decided to check the whole survey again to ensure that everything was carried out in the right way, as JYSK employees are much more satisfied than both the general average and the average for the global companies based in the Nordic countries.”

Lundtoft Jensen said JYSK employees in Eastern and Central European countries in particular were found to be considerably more satisfied than employees in other companies.

The study also found that JYSK does not have the so-called honeymoon problem where employee satisfaction drops significantly after about one year in the company. Lundtoft Jensen added: “This is not the case in JYSK. This means that the working conditions and possibilities actually equal the promises from the recruitment process.”

Participation rate in the survey was 97%.

Jan Verhoek, JYSK executive vice president of HR, said: “Traditionally we have seen some prejudices about working in retail, so I am really happy to see that JYSK employees are satisfied, motivated and loyal. The success of JYSK is to a very high extent based on competent employees, and by making sure that JYSK is a great place to work, we are able to keep all of these great people in the company.”

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