Insight: three in ten UK SME online retailers do not export goods
The research found that one in four do not import any goods at all while 30% do not export. Despite this, retailers were revealed as having a keen appetite for exporting with 64% saying they are aiming to increase international sales revenues in 2018.
The study also discovered that 38% of the retailers surveyed had a physical store as well as a presence online. However, there were additional popular ways to sell goods including via a catalogue (14%), over the telephone (21%) and via exhibitions (12%).
Eight in ten of the online retailers were found to sell via their own website while 54% sold on a marketplace. Looking to the year ahead, 52% said they are planning to sell through new channels. In 2018, 15% intend to list products on a marketplace while 18% will use additional marketplace sites.
A spokesperson for Royal Mail Parcels said: “The ecommerce sector is becoming increasingly globalised and SME online retailers especially should look at opportunities to expand the international side of their business.
“It is a particularly good time for UK businesses to explore exporting options, given the current state of the pound."
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