THE RETAIL BULLETIN - The home of retail news
HOME
RETAIL NEWS
RETAIL EVENTS
Fashion
Department Stores
Shopping Centres & Retail Parks
Home & DIY
Electricals
Health & Beauty
General Merchandise
Entertainment
Sports & Leisure
Retail Solutions
Food & Drink
RETAIL INSIGHTS
RETAIL SOLUTIONS
ABOUT US
CONTACT US
SUBSCRIBE FOR FREE
Ikano recognised twice at national loyalty awards

Ikano Insight, the customer insight and loyalty division of Ikano, has been recognised at the Loyalty Awards 2013 for its role in the loyalty programmes of its clients Monsoon and Jaeger.

GENERAL MERCHANDISE

Ikano recognised twice at national loyalty awards

The business, which was shortlisted in five categories at the awards, celebrated the award for Best Use of Customer Analytics/Data in a Loyalty Programme with its client Monsoon, in recognition of its active role in the UK fashion retailer’s loyalty programme. 

Ikano Insight’s ability to use expert, detailed analysis to deliver greater value for customers, was cited among the reasons for the accolade.

Ikano Insight also received the award for Best Coupon or Voucher Based Loyalty Programme with its client the iconic British fashion brand, Jaeger. Here the business was recognised in particular for the impressive strategic planning and management of the reward scheme used to increase value for Jaeger’s customers.

“We are delighted to win these awards alongside our clients, and for the team to have been recognised for the fantastic work they do in turning data into valuable, actionable insight,” explains Lindsey Ulanowsky, general manager at Ikano Insight.

“Online, mobile and social media have changed the landscape of the retail sales environment forever, and we are using customer data within this framework to continually improve the customer experience for our clients’ customers, as it’s understanding this human element that counts the most.”

Ikano Insight was also shortlisted in the following categories: Best Loyalty Industry Innovation, Best Use of Technology in a Loyalty Programme and Best Loyalty Programme of the Year. Other winning brands on the night included Nectar, Orange and British Airways. Ikano was also shortlisted for two accolades at last year’s Loyalty Awards.

Email this article to a friend

You need to be logged in to use this feature.

Please log in here

Subscribe For Retail News

RETAIL EVENTS

Retail Human Resources Summit
Retail Human Resources Summit
Wednesday 3 October 2018
The Cavendish Conference Centre, London W1
The 10th HR Summit 2018, The Cavendish Conference Centre, London W1, 3rd October 2018
The Retail Design Summit 2018
The Retail Design Summit 2018
14 November 2018
The Cavendish Conference Centre
The Retail Design Summit 2018
Omnichannel Futures Conference 2019
Omnichannel Futures Conference 2019
6 February 2019
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Customer Engagement Conference 2019
Customer Engagement Conference 2019
5 June 2019
Cavendish Conference Centre, London W1
The 10th Annual Retail Customer Engagement Summit
National Minimum Wage Breakfast Briefing
National Minimum Wage Breakfast Briefing
20 September 2018
6th Floor 1, St. Martin's Le Grand London, EC1A 4AS
National Minimum Wage Breakfast Briefing