How can you maximise profits through a seamless engaging multichannel customer experience ?
Doug Gurr, Executive Development Director, Asda-Walmart will provide the answers at The Retail Bulletin's Multi Channel Retail Summit Jan 19th 2010
Doug will also discuss _ Evaluating what today’s multichannel customer expects from the retailer, maximising loyalty through ensuring your offering is synchronised across each channel,establishing best practices of delivering an engaging multichannel customer experience that maximises profits, saving money through understanding how to effectively tackle the HR implications of a multichannel strategy and delivering multichannel ROI through avoiding costly pitfalls made by many multichannel retailers.
These retailers will be there - will you ? Tesco.com, Halfords, Kingfisher, Home Retail Group, Post Office ltd, Marks & Spencer, Freemans Grattan holdings, ASDA, Punch Taverns, Bravissimo Ltd, Debenhams,O2, Republic, Scout Shops, Build-A-Bear Workshop, J Sainsbury, Hallmark, Stanfords, Pentland Brands, The Post Office, Waitrose, NET-A-PORTER.COM, Ted Baker, Laptopshop IT limited, Orange, Tesco, Shoe Zone Ltd, Costcutter Supermarkets Group, Leekes, Harveys, Jaeger, Carpetright, Alliance Boots, Countrywide Farmers Plc, Arcadia Group Ltd, Ryman Ltd, The Southern Co-operative, Comet PLC, Wickes Mamas & Papas, Tripp Luggage, Modelzone, Comet, Polo Ralph Lauren, Matalan Retail Ltd, hmv UK Ltd, River Island Clothing Company, Toys R Us Inc, Animal, River Island, By Design UK (mydeco.com), The Jewellery Channel, John Lewis, figleaves.com, Aurum Holdings, The White Company, The Co-operative Pharmacy, QVC UK, Twinmar Ltd, Mamas & Papas, Best Buy UK, Ann Summers, Monsoon Accessorize, Beales....
The event is sponsored by K3
To register for the event click here.
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