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How can retailers measure the impact of social media on their customers’ loyalty?

You'll find the answer at The Retail Bulletin's Customer Loyalty Conference - Profitable CRM & Loyalty strategies in a Multichannel Marketplace - June 22nd - Surrey.

GENERAL MERCHANDISE

How can retailers measure the impact of social media on their customers’ loyalty?

With less disposable income in their pockets and a variety of shopping channels at their fingertips, today’s shoppers are becoming more and more difficult to retain.  With higher expectations of customer service and an increased demand for lower prices; keeping customers loyal in today’s challenging economy is the key to retail survival.

Social media is just one of the sessions at our forthcoming one day conference, free for retailers to attend which takes place on June 22nd. Be the first to see the full agenda when its released - or grab one of the free for retailer places now -  email janeh@theretailbulletin.com

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