More Retail News

Boots' second quarter boosted by "excellent" Christmas and strong online growth

28 March 2024 by Angela Beevers
Boots has reported that its second-quarter sales have risen by 5.9% following an “excellent” Christmas and strong online trading. In the three months to 29 February,... View ArticleView Article
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JD Sports maintains full year profit guidance

JD Sports maintains full year profit guidance

28 March 2024 by Angela Beevers

JD Sports has said it anticipates that its full-year pre-tax profit will be in line with expectations as it announced an uplift in annual sales. In... View ArticleView Article

[Commentary] Can scrapping business rates revive UK retail?

[Commentary] Can scrapping business rates revive UK retail?

28 March 2024 by Natalie Fresen

By Vivienne King, Chair of the Shopkeepers’ Campaign It is impossible to read the news without seeing the latest election speculation or a reminder that the... View ArticleView Article

The Perfume Shop strengthens leadership team with appointment of two female directors

The Perfume Shop strengthens leadership team with appointment of two female directors

28 March 2024 by Angela Beevers

The Perfume Shop has appointed two new female leaders, Karen Harris and Laura Wilkinson, as directors as it publishes its 2023 Gender Pay Gap report. Previously... View ArticleView Article

Quiz chief executive steps down as strategic review continues

Quiz chief executive steps down as strategic review continues

28 March 2024 by Angela Beevers

Quiz has confirmed that its chief executive and founder, Tarak Ramzan, has stepped down as it continues its strategic review. The fashion retailer has also announced... View ArticleView Article

Rowen and Pink Boutique appoint chief digital marketing officer

Rowen and Pink Boutique appoint chief digital marketing officer

28 March 2024 by Angela Beevers

Luxury homewares brand Rowen and the Pink Boutique fashion brand have appointed Aman Singh as their new chief digital marketing officer. The move comes as both... View ArticleView Article

Peter Line retires after 40 years at M&S; Jayne Wall to spearhead Retail Operations as new Director

Peter Line retires after 40 years at M&S; Jayne Wall to spearhead Retail Operations as new Director

27 March 2024 by Natalie Fresen

After an incredible 40 years with M&S, Peter Line has decided it’s time to retire from a full time leadership role. Peter will be leaving Retail Operations... View ArticleView Article

[Interview] A day in the life of… Ashlee Jane, The Suffolk Nest

[Interview] A day in the life of… Ashlee Jane, The Suffolk Nest

27 March 2024 by Natalie Fresen

In Suffolk, The Suffolk Nest stands as a beacon of creativity, blending the worlds of art, entrepreneurship, and family life, all steered by the visionary Ashlee... View ArticleView Article

Søstrene Grene to bring affordable Scandi designs to Basingstoke

Søstrene Grene to bring affordable Scandi designs to Basingstoke

27 March 2024 by Natalie Fresen

Affordable Danish homewares and lifestyle brand, Søstrene Grene, has announced that a new store will be coming to Festival Place in Basingstoke, with the opening date... View ArticleView Article

Retail visionary and eco-activist Stuart Trevor joins PiRA24 judging panel

Retail visionary and eco-activist Stuart Trevor joins PiRA24 judging panel

27 March 2024 by Natalie Fresen

We’re thrilled to announce the latest addition to our judging panel for the People in Retail Awards—none other than the celebrated Stuart Trevor. With over 35... View ArticleView Article

Celebrating a year of successful store openings with One Stop

Celebrating a year of successful store openings with One Stop

27 March 2024 by Natalie Fresen

One Stop has experienced yet another year of growth with 27 brand-new company stores across the country opening their doors between March 2023 and March 2024.... View ArticleView Article

FTSE 100 Retailers showing signs of cyber security apathy, despite growing risks

FTSE 100 Retailers showing signs of cyber security apathy, despite growing risks

27 March 2024 by Natalie Fresen

Law firm’s research points to retailers being ill-prepared for dangers of AI New research suggests that some of the UK’s largest retailers might need to urgently... View ArticleView Article

Revolution Beauty raises profit guidance after improved performance

Revolution Beauty raises profit guidance after improved performance

27 March 2024 by Angela Beevers

Cosmetics brand Revolution Beauty has raised its full year profit guidance after seeing a year-on-year improvement in profitability since its Capital Markets Day in early February.... View ArticleView Article

Travis Perkins chief executive to step down

Travis Perkins chief executive to step down

27 March 2024 by Angela Beevers

Travis Perkins has announced that its chief executive Nick Roberts is to step down and leave its board after five years in the role. In a... View ArticleView Article

Uniqlo to open third Oxford Street store

Uniqlo to open third Oxford Street store

27 March 2024 by Angela Beevers

Fashion retailer Uniqlo is to open a further store on London’s Oxford Street next month. Due to launch on 18 April, the new shop  will span... View ArticleView Article

PO.P kidswear to launch on Brands at M&S platform

PO.P kidswear to launch on Brands at M&S platform

27 March 2024 by Angela Beevers

The PO.P kidswear brand, which was previously known as Polarn O. Pyret, is to have a selection of products launched on Marks & Spencer’s Brands at... View ArticleView Article

Dr. Martens launches footwear collection made from reclaimed leather

Dr. Martens launches footwear collection made from reclaimed leather

27 March 2024 by Angela Beevers

Dr. Martens has launched a new footwear collection made from reclaimed leather. The Genix Nappa range aims to tackle waste by rescuing leather offcuts that would... View ArticleView Article

Marks & Spencer appoints head of menswear design

Marks & Spencer appoints head of menswear design

27 March 2024 by Angela Beevers

Marks & Spencer has appointed Callum Briggs as head of menswear design. Due to take up his position in June, he has spent the last three... View ArticleView Article

Decathlon teams up with Blue Light Card to offer discounts to essential workers

Decathlon teams up with Blue Light Card to offer discounts to essential workers

27 March 2024 by Angela Beevers

Sports retailer Decathlon is partnering with Blue Light Card as it looks to offer 3.5 million frontline workers who are holders of the card a discount.... View ArticleView Article

Adapting to change: Retail High Street regeneration ideas

Adapting to change: Retail High Street regeneration ideas

26 March 2024 by Natalie Fresen

As the deterioration of high streets and town centres has become obvious in recent years, it’s essential to explore some creative high street regeneration ideas that... View ArticleView Article

Marks & Spencer launches nationwide search to find its next top designer

Marks & Spencer launches nationwide search to find its next top designer

26 March 2024 by Angela Beevers

Marks & Spencer is embarking on a nationwide search for its next designer through the launch of the ITV1 and ITVX series, M&S: Dress The Nation.... View ArticleView Article

Ocado makes strong start to year

Ocado makes strong start to year

26 March 2024 by Angela Beevers

Ocado Retail, the joint venture between Ocado and Marks & Spencer, has seen its retail revenue increase by 10.6% to £645.3 million in its first quarter.... View ArticleView Article

ASOS posts 18% fall in half year sales

ASOS posts 18% fall in half year sales

26 March 2024 by Angela Beevers

ASOS  has reported an 18% fall in first half sales, although the online fashion retailer said its full-year guidance remains unchanged with a sales drop of... View ArticleView Article

Soapbox competition offers Brands the ultimate launchpad with Landsec Partnership

Soapbox competition offers Brands the ultimate launchpad with Landsec Partnership

26 March 2024 by Natalie Fresen

In a move set to ignite the aspirations of retail and leisure brands across the UK, the Completely Retail Marketplace has joined forces with Landsec, for... View ArticleView Article

Pets at Home fourth quarter trading trends

Pets at Home fourth quarter trading trends "broadly as expected"

26 March 2024 by Angela Beevers

In a pre-close trading update for the year to 28 March 2024, Pets at Home has said fourth quarter trading trends in its retail and veterinary... View ArticleView Article

[Interview] A day in the life of... Ellie Jones, Trigwell Cosmetics

[Interview] A day in the life of... Ellie Jones, Trigwell Cosmetics

26 March 2024 by Natalie Fresen

Introducing Ellie Jones, the dedicated Operations Manager at Trigwell Cosmetics based in Cwmbrân, Wales. Ellie’s rapid ascent from an E-commerce Merchandiser to Lead Merchandiser and now... View ArticleView Article

Wickes promotes Sarah Taitt to role of chief property and services officer

Wickes promotes Sarah Taitt to role of chief property and services officer

26 March 2024 by Angela Beevers

The Wickes home improvement retailer has promoted Sarah Taitt to the newly created role of chief property and services officer. Before joining Wickes in 2022 as... View ArticleView Article

Elemis selects Seven Dials for first standalone London store

Elemis selects Seven Dials for first standalone London store

26 March 2024 by Angela Beevers

Beauty brand Elemis is to open its first London store at Covent Garden’s Seven Dials. The 1,000-square-foot unit at 23 Monmouth Street will be part of... View ArticleView Article

French Connection returns to Guildford

French Connection returns to Guildford

26 March 2024 by Angela Beevers

French Connection has made a return to one of its original retail destinations with the opening of a new store in Guildford city centre. Situated at... View ArticleView Article

Kingfisher hit by weak performance in France

Kingfisher hit by weak performance in France

25 March 2024 by Angela Beevers

Kingfisher, the parent company of B&Q and Screwfix, has reported a decline in sales and profit following a weaker performance in its business in France. Sales... View ArticleView Article

Former chancellor Nadhim Zahawi in talks to chair Very Group

Former chancellor Nadhim Zahawi in talks to chair Very Group

25 March 2024 by Angela Beevers

Former Chancellor of the Exchequer Nadhim Zahawi is understood to be in talks to chair the Very Group. The news has given rise to speculation that... View ArticleView Article

[Interview] A day in the life of... Rob Deacon, Liverpool ONE

[Interview] A day in the life of... Rob Deacon, Liverpool ONE

25 March 2024 by Natalie Fresen

Meet Rob Deacon, Asset Management Director at Liverpool ONE, under the stewardship of Grosvenor. His journey from a Liverpool John Moores University student to a pivotal... View ArticleView Article

Virgin Wines posts uplift in sales and profit

Virgin Wines posts uplift in sales and profit

25 March 2024 by Angela Beevers

Virgin Wines, the direct-to-consumer online wine retailer, has announced an uplift in half-year sales and profit. In the six months to 29 December, total revenue increased... View ArticleView Article

Crew Clothing extends partnership with Henley Regatta

Crew Clothing extends partnership with Henley Regatta

25 March 2024 by Angela Beevers

Crew Clothing has extended its partnership with Henley Royal Regatta for a further three years. To celebrate,  the lifestyle fashion brand will return to the event... View ArticleView Article

Mattress Online to debut in Doncaster

Mattress Online to debut in Doncaster

25 March 2024 by Angela Beevers

Mattress Online is to open a first store in Doncaster this Good Friday. Situated on the town’s Sprotbrough Road Retail Park, the shop features a new design... View ArticleView Article

Geek Retreat sparks Retail Revolution: 1 in 5 Brits set to launch businesses with franchising in focus

Geek Retreat sparks Retail Revolution: 1 in 5 Brits set to launch businesses with franchising in focus

24 March 2024 by Natalie Fresen

One fifth of Brits are considering setting up their own business in the next five years, according to new research1 by Geek Retreat, the geek culture... View ArticleView Article

Tesco Mobile launches industry first ‘Sensory Support Boxes’ initiative

Tesco Mobile launches industry first ‘Sensory Support Boxes’ initiative

24 March 2024 by Natalie Fresen

Coinciding with Neurodiversity Celebration Week, Tesco Mobile has rolled out the UK telco-industry’s first Sensory Support Box initiative. Launching as a large-scale trial in 50 Phone... View ArticleView Article

Record-high occupancy in heart of London signals market boom

Record-high occupancy in heart of London signals market boom

22 March 2024 by Natalie Fresen

The Heart of London Business Alliance (HOLBA) has unveiled its latest Real Estate Insights Report, capturing a significant uptrend in the Heart of London’s (HOL) property... View ArticleView Article

Usdaw strike at GXO Swindon threatens B&Q supply chain

Usdaw strike at GXO Swindon threatens B&Q supply chain

22 March 2024 by Natalie Fresen

Members of Usdaw (Union of Shop, Distributive and Allied Workers) employed at the GXO distribution centre in Swindon are set to commence a 48-hour industrial action... View ArticleView Article

Ethical frozen food pioneer, COOK, opens 100th store as sale grow 16%

Ethical frozen food pioneer, COOK, opens 100th store as sale grow 16%

22 March 2024 by Natalie Fresen

Independent frozen food pioneer, COOK, has opened its 100th shop in Poynton, Cheshire, continuing its robust growth while other retailers struggle, with sales increasing by 16%... View ArticleView Article

Comment: Faith in bricks and mortar

Comment: Faith in bricks and mortar

22 March 2024 by glynn-davis

Headline figures might highlight rising store closures but the devil is invariably in the detail and there are strong arguments that bricks and mortar is heading... View ArticleView Article

Consumer confidence stays unchanged in March

Consumer confidence stays unchanged in March

22 March 2024 by Angela Beevers

Consumer confidence has remained unchanged in March despite people feeling more optimistic about the future of their personal finances. The overall score in GfK’s long-running Consumer... View ArticleView Article

Ben Sherman begins roll out of mono-brand retail with pop-up at Coal Drops Yard

Ben Sherman begins roll out of mono-brand retail with pop-up at Coal Drops Yard

22 March 2024 by Angela Beevers

Menswear brand Ben Sherman is to open a new concept pop-up space in London later this month. Spanning 1,038 square feet, the space at Coal Drops... View ArticleView Article

H&M opens new concept store on London's King's Road

H&M opens new concept store on London's King's Road

22 March 2024 by Angela Beevers

H&M has announced the opening of a major new concept store on Chelsea’s King’s Road. Situated at 72 Kings Road, a grade II Listed building, the... View ArticleView Article

Pandora appoints new general manager for the British Isles

Pandora appoints new general manager for the British Isles

22 March 2024 by Angela Beevers

Pandora has appointed Sonia Lopez Delgado as its new general manager of the British Isles, its second large cluster. Prior to joining the business in 2018,... View ArticleView Article

Superdrug freezes the price of all cosmetics

Superdrug freezes the price of all cosmetics

22 March 2024 by Angela Beevers

Superdrug has frozen the prices of thousands of makeup products as it celebrates becoming the number one retailer for cosmetics in the UK mass market. The... View ArticleView Article

Announcing Maria Hollins as newest addition to People in Retail Awards judging panel

Announcing Maria Hollins as newest addition to People in Retail Awards judging panel

21 March 2024 by Natalie Fresen

We’re thrilled to announce that Maria Hollins, Chief Executive of Ann Summers, has joined the judging panel for the upcoming People in Retail Awards! Maria brings... View ArticleView Article

Luxury Fashion Boutique Phoenix Style pioneers the preloved scene

Luxury Fashion Boutique Phoenix Style pioneers the preloved scene

21 March 2024 by Natalie Fresen

The popularity of second-hand fashion is rapidly rising with an array of online marketplaces, such as Vinted, reporting a 680% growth over the last 18 months. Nowadays,... View ArticleView Article

UKTights announces luxury legs takeover

UKTights announces luxury legs takeover

21 March 2024 by Natalie Fresen

UK-based online tights retailer, UKTights today announces its takeover of 10-year old British brand, Luxury-Legs. Established in 2005, UKTights is one of the UK’s biggest online retailers... View ArticleView Article

Yards Store to open new space in Sheffield

Yards Store to open new space in Sheffield

21 March 2024 by Natalie Fresen

Independent men’s fashion retailer, Yards Store, will open its new Sheffield city centre store on the 22 March. Originally founded in 2016, Yards Store opened its... View ArticleView Article

Harmonising voices: The indispensable role of retail communication teams in brand success 

Harmonising voices: The indispensable role of retail communication teams in brand success 

21 March 2024 by Natalie Fresen

In every business sector, communication is the lifeline that sustains and propels the brand forward, and the retail industry is no exception. At the heart of... View ArticleView Article

Next beats expectations as it posts record profits

Next beats expectations as it posts record profits

21 March 2024 by Angela Beevers

Next has posted a strong uplift in full year sales and profit after the fashion and homeware retailer outperformed its initial expectations. In the year to... View ArticleView Article

[Interview] A day in the life of... Tania Oliver, Customer Services at Purlfrost

[Interview] A day in the life of... Tania Oliver, Customer Services at Purlfrost

21 March 2024 by Natalie Fresen

Established in 2003, Purlfrost is a distinguished UK retailer specialising in window films and glass coverings, acclaimed for innovative and quality products alongside stellar customer service.... View ArticleView Article

Majestic in advanced talks to acquire Vagabond Wines

Majestic in advanced talks to acquire Vagabond Wines

21 March 2024 by Angela Beevers

Majestic is in advanced talks to acquire Vagabond Wines, a wine bar chain that has filed its notice to appoint administrators. According to a report by... View ArticleView Article

JD increases Chester presence

JD increases Chester presence

21 March 2024 by Angela Beevers

Sportswear retailer JD is expanding its presence in Chester with the opening of a bigger and improved store at the Broughton Shopping Park this weekend. The... View ArticleView Article

Pour Moi launches swimwear edit on Brands at M&S

Pour Moi launches swimwear edit on Brands at M&S

21 March 2024 by Angela Beevers

Womenswear brand Pour Moi has launched a range of swimwear on Marks & Spencer’s online shopping platform, Brands at M&S. The move follows the introduction of... View ArticleView Article

Kingfisher drives online growth with launch of marketplace for Castorama France

Kingfisher drives online growth with launch of marketplace for Castorama France

20 March 2024 by Angela Beevers

Kingfisher has launched an online marketplace for its home improvement retailer Castorama France. The move follows the introduction and rapid growth of the group’s marketplaces at... View ArticleView Article

Holland & Barrett increases staff pay to a minimum of £12 an hour

Holland & Barrett increases staff pay to a minimum of £12 an hour

20 March 2024 by Angela Beevers

Health and wellness retailer Holland & Barrett is to increase hourly pay for store staff by 9%. This means that store colleagues will see their rate... View ArticleView Article

COAT Paints awarded the Positive Luxury Butterfly Mark

COAT Paints awarded the Positive Luxury Butterfly Mark

20 March 2024 by Natalie Fresen

COAT Paints proudly becomes the first ever paint brand to be awarded with the Butterfly Mark – a prestigious certification bestowed exclusively to luxury brands who... View ArticleView Article

[Interview] A day in the life… Paul Mansell, Head of Property. The Perfume Shop

[Interview] A day in the life… Paul Mansell, Head of Property. The Perfume Shop

20 March 2024 by Natalie Fresen

Meet Paul, the Head of Property at The Perfume Shop, who orchestrates the brand’s expansive property portfolio. In this interview, Paul shares insights into his daily... View ArticleView Article

Harvey Nichols to make job cuts

Harvey Nichols to make job cuts

20 March 2024 by Angela Beevers

Department store chain Harvey Nichols has announced a shake-up of its operations as it looks to cut costs. The move could result in the loss of... View ArticleView Article

Ted Baker to appoint administrators

Ted Baker to appoint administrators

20 March 2024 by Angela Beevers

Ted Baker’s UK and European retail and online arm is to appoint administrators. The fashion retailer’s parent company Authentic Brands Group said an independent director at... View ArticleView Article

Kontoor Brands appoints Tom Waldron as sole chief operating officer

Kontoor Brands appoints Tom Waldron as sole chief operating officer

20 March 2024 by Angela Beevers

Kontoor Brands, the parent company of Wrangler and Lee, has named Tom Waldron as its sole chief operating officer. He had previously shared the position with... View ArticleView Article

Co-op introduces

Co-op introduces "Best of British" section online

20 March 2024 by Angela Beevers

Co-op has introduced a dedicated “Best of British” section across its online delivery website as part of its commitment to British sourcing. The convenience retailer has... View ArticleView Article

Tumi appoints new VP for Asia Pacific and Middle East

Tumi appoints new VP for Asia Pacific and Middle East

20 March 2024 by Angela Beevers

The Tumi travel accessories brand has appointed Aris Maroulis as its new vice president for its Asia Pacific and Middle East region. With 25 years’ experience... View ArticleView Article

Choosing the Right Retail Loyalty Platform

Choosing the Right Retail Loyalty Platform

19 March 2024 by Natalie Fresen

In the constantly shifting world of retail, customer loyalty is the North Star that keeps retailers on the path of constant growth and gives them a... View ArticleView Article

Top tips for entering the Customer Services Team of the Year Award

Top tips for entering the Customer Services Team of the Year Award

19 March 2024 by Natalie Fresen

Are you ready to showcase your customer service champions? Consider entering the 2024 Customer Service Team of the Year Award and let your efforts shine! The... View ArticleView Article

Wickes hails

Wickes hails "robust" full year sales performance

19 March 2024 by Angela Beevers

Wickes has announced a “robust” full year sales performance as it confirmed that it will be acquiring a 51% stake in the parent company of Solar Fast.... View ArticleView Article

Asda introduces two new staff benefits as it confirms retail pay rates for 2024

Asda introduces two new staff benefits as it confirms retail pay rates for 2024

19 March 2024 by Angela Beevers

Asda has launched two new colleague benefits for its 150,000 staff members. Care Concierge, managed by Legal & General, will offer expert assistance regarding later-life care... View ArticleView Article

IKEA announces further round of price cuts ahead of Easter

IKEA announces further round of price cuts ahead of Easter

19 March 2024 by Angela Beevers

IKEA has announced a further round of price cuts on hundreds of its most popular items ahead of the Easter holidays. The furniture and homewares giant... View ArticleView Article

Filippa K appoints Ida Petersson to its board

Filippa K appoints Ida Petersson to its board

19 March 2024 by Angela Beevers

Fashion brand Filippa K has appointed Ida Petersson as its newest board member. The Swedish brand is looking to benefit from her extensive knowledge and experience... View ArticleView Article

Hype unveils new growth strategy

Hype unveils new growth strategy

19 March 2024 by Angela Beevers

The Hype fashion brand is embarking on a new growth strategy that will focus on children and their parents. This will also include expanding its range... View ArticleView Article

Moss launches new store at Clarks Village

Moss launches new store at Clarks Village

19 March 2024 by Angela Beevers

Menswear retailer Moss has opened a new store at Clarks Village in Somerset. Located in the outlet’s Apple Court, close to Vans and M&S. the 1,733... View ArticleView Article

Barbour and Oxfam partner for charitable jacket rental scheme at Glastonbury Festival

Barbour and Oxfam partner for charitable jacket rental scheme at Glastonbury Festival

18 March 2024 by Natalie Fresen

Barbour, the British heritage outerwear brand, has announced a unique partnership with Oxfam to offer a sustainable and charitable rental service at this year’s Glastonbury Festival.... View ArticleView Article

British luxury sector's £81bn contribution calls for legislative support, Walpole Reports

British luxury sector's £81bn contribution calls for legislative support, Walpole Reports

18 March 2024 by Natalie Fresen

The British luxury sector, a cornerstone of the UK economy, now boasts an annual worth of £81 billion, according to a groundbreaking report from Walpole, the... View ArticleView Article

Leading UK Companies unite in open letter urging government action on food waste

Leading UK Companies unite in open letter urging government action on food waste

18 March 2024 by Natalie Fresen

In a unified effort to combat food waste, social impact company Too Good To Go, in collaboration with the British Retail Consortium has led an open... View ArticleView Article

The Perfume Shop celebrates National Fragrance Week with a look back at iconic scents

The Perfume Shop celebrates National Fragrance Week with a look back at iconic scents

18 March 2024 by Natalie Fresen

In commemoration of National Fragrance Week, running from the 18th to the 24th of March, The Perfume Shop, is honouring its storied legacy by showcasing its... View ArticleView Article

Currys raises profit forecast as period for considering takeover bids ends

Currys raises profit forecast as period for considering takeover bids ends

18 March 2024 by Angela Beevers

Currys has said trading since its peak period has been stronger than expected as it announced that it had officially ended the period for considering takeover... View ArticleView Article

Freemans launches first new customer credit offering in 13 years

Freemans launches first new customer credit offering in 13 years

18 March 2024 by Angela Beevers

The Freemans digital department store has launched a new customer credit offer, its first in 13 years. The new Flexi3 offering will be promoted across all... View ArticleView Article

Phase Eight opens at Kingston's Bentall Centre

Phase Eight opens at Kingston's Bentall Centre

18 March 2024 by Angela Beevers

Phase Eight has opened a standalone store in Kingston’s Bentall Centre after previously trading in Fenwick and John Lewis in the area. Set across 146 square... View ArticleView Article

Frasers Group calls in administrators for Base Childrenswear and Kids Cavern

Frasers Group calls in administrators for Base Childrenswear and Kids Cavern

18 March 2024 by Angela Beevers

Frasers Group has called in administrators for the Base Childrenswear and Kids Cavern brands. Purchased in a £47.5 million deal, the brands were part of 14... View ArticleView Article

Q&A: Tom Rigden, Commercial Director, idhl intelligence division

Q&A: Tom Rigden, Commercial Director, idhl intelligence division

18 March 2024 by Patrick Overall

Tom Rigden is a client partner and digital strategist with 20 years in the industry and a keen focus on driving commercial and operational outcomes. He... View ArticleView Article

Winners celebrated at UK Customer Satisfaction Awards for excellence in service

Winners celebrated at UK Customer Satisfaction Awards for excellence in service

17 March 2024 by Natalie Fresen

Ocado Retail, Boots, and Specsavers were among the winners at this weeks UK Customer Satisfaction Awards, which celebrated the UK’s best-in-class for customer service. The event... View ArticleView Article

Making menopausal consumers visible: Morrisons the latest to partner with GenM

Making menopausal consumers visible: Morrisons the latest to partner with GenM

16 March 2024 by Natalie Fresen

Joining huge names in retail such as Boots, Tesco, Holland & Barrett and Sainsbury’s, Morrisons is the latest UK retailer to partner with GenM, the menopause... View ArticleView Article

Bensons for Beds reports robust sales and profit uptick in a tough economic landscape

Bensons for Beds reports robust sales and profit uptick in a tough economic landscape

16 March 2024 by Natalie Fresen

UK bed specialist Bensons for Beds has announced a return to profitability this year despite economic challenges and subdued consumer confidence. According to the latest annual... View ArticleView Article

ALDI Leads innovation in automated logistics, offering 95 new job opportunities in the North

ALDI Leads innovation in automated logistics, offering 95 new job opportunities in the North

16 March 2024 by Natalie Fresen

As part of a major initiative to upgrade one of its northern warehouses with a cutting-edge IT system, supermarket giant Aldi has launched a recruitment drive... View ArticleView Article

ZigZag has partnered with JogOn to prevent one million shoes from going to landfill

ZigZag has partnered with JogOn to prevent one million shoes from going to landfill

16 March 2024 by Natalie Fresen

ZigZag, a leading provider of technology-driven retail returns solutions, has partnered with environmental campaign, JogOn, in its commitment to prevent one million pairs of running shoes... View ArticleView Article

Sainsbury’s accelerates its emission reduction commitments advancing towards net zero

Sainsbury’s accelerates its emission reduction commitments advancing towards net zero

16 March 2024 by Natalie Fresen

Sainsbury’s has shared its ambitious new targets for reducing its greenhouse gas (GHG) emissions. These have been verified by the Science Based Targets initiative (SBTi), the... View ArticleView Article

Foundever secures 5-year contract extension with John Lewis strengthening 17-year partnership

Foundever secures 5-year contract extension with John Lewis strengthening 17-year partnership

15 March 2024 by Natalie Fresen

In a significant development within the retail and customer experience sectors, Foundever has announced the renewal of its longstanding partnership with the John Lewis Partnership through a new... View ArticleView Article

[Interview] PiRA Judge: Catriona Gault, Sue Ryder

[Interview] PiRA Judge: Catriona Gault, Sue Ryder

15 March 2024 by Natalie Fresen

Meet Catriona Gault, Associate Director of People Services at Sue Ryder and our latest addition to the People in Retail Awards 2024 Judging Panel. With her... View ArticleView Article

Irwin Mitchell named one of the Top 25 Best Places To Work in the UK 2024

Irwin Mitchell named one of the Top 25 Best Places To Work in the UK 2024

15 March 2024 by Natalie Fresen

Annual Great Place To Work survey sees Irwin Mitchell retain its status as highest ranked law firm in super large category. Special recognition for firm being... View ArticleView Article

Charles Clinkard boosted by strong year of growth in 2023

Charles Clinkard boosted by strong year of growth in 2023

15 March 2024 by Angela Beevers

Independent footwear retailer Charles Clinkard has reported a 7% increase in sales for 2023 compared to the previous year. Sales in its brick-and-mortar shops rose by... View ArticleView Article

Hamleys expands in Italy with new flagship store in Rome

Hamleys expands in Italy with new flagship store in Rome

15 March 2024 by Angela Beevers

Toy retailer Hamleys has expanded its presence in Italy with the opening of a second store. Working in partnership with Giochi Preziosi, Italy’s leading player in... View ArticleView Article

WH Smith to have new chief financial officer

WH Smith to have new chief financial officer

15 March 2024 by Angela Beevers

WH Smith’s chief financial officer and chief operating officer Robert Moorhead is to retire from the role after more than 20 years with the business. During... View ArticleView Article

Under Armour founder to return to CEO position

Under Armour founder to return to CEO position

15 March 2024 by Angela Beevers

Under Armour has announced that its founder Kevin Plank will become its new president and chief executive on 1 April. He will succeed Stephanie Linnartz who... View ArticleView Article

THG announces board change

THG announces board change

15 March 2024 by Angela Beevers

THG has announced that Iain McDonald is to step down as a non-executive director at the end of March, shortly after his fourteenth anniversary as a... View ArticleView Article

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