Discuss customer loyalty strategy with our experts at Customer Loyalty 2013
Kieran Lees, MD Europe, Capillary Technologies said, "Personalised and targeted customer communications is becoming an increasingly important pillar to any marketing strategy. Customer loyalty is not simply about issuing points and rewards, but is a planned and fundamental programme of bringing continual value to the customer, so that they identify with the Brand and engage with them with increased frequency and diversity.
“Capillary Technology specialises in delivering an end-end software and services solution that assists those brands in everything from capturing data at the outlet, through to creation of single customer view, right through to micro-segmentation, targeted campaigns, real-time personalised offers and loyalty schemes. We see the Retail Bulletin's Customer Loyalty Conference as an important forum for progressive Brands to understand where Loyalty is heading, and to meeting organisations that are able to help them get there."
This one day, high-quality retailer-led event is a great opportunity to network with your peers in a relaxed, informed and interactive environment. Click here for full details.
Date: 12th June 2013 Venue: Cavendish Conference Centre, London W1
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