Boots employee satisfaction rises with recognition scheme
67% of Boots’ staff said they felt recognised and praised at work, up 3% from 64% in 2009. Its recognition scheme is based on its own Boots Advantage Cards, which are now offered to employees as reward vouchers in amounts of either £5- or £20-worth of store loyalty points. Managers can also reward points to employees to be added directly to the cards.
Kathryn Fletcher, senior reward analyst at Boots, said: “We have not offered anything like this before. We needed something a bit more instant rather than the lengthy reward applications. And the loyalty scheme is pumping money back into the store.”
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