THE RETAIL BULLETIN - The home of retail news
HOME
RETAIL NEWS
RETAIL EVENTS
Fashion
Department Stores
Shopping Centres & Retail Parks
Home & DIY
Electricals
Health & Beauty
General Merchandise
Entertainment
Sports & Leisure
Retail Solutions
Food & Drink
RETAIL INSIGHTS
RETAIL SOLUTIONS
ABOUT US
CONTACT US
SUBSCRIBE FOR FREE
Asos, New Look and TM Lewin sign up to new rail station delivery service
Waterloo station

Asos, New Look and TM Lewin are some of the first retailers to sign up to a new service which will enable shoppers to pick up their parcels from hundreds of rail stations across the UK.

GENERAL MERCHANDISE

Asos, New Look and TM Lewin sign up to new rail station delivery service

Doddle, a joint venture between Network Rail and Travelex founder Lloyd Dorfman, has announced plans to offer a click and collect service at 300 locations within the next three years. The move follows a successful pilot at Milton Keynes station by Network Rail employees and local businesses such as Santander.

Online fashion retailer Asos will initially use the service for returns to over 40,000 customers in the Milton Keynes region. Others retailers to sign up include New Look, Countrywide Farmers and TM Lewin.

Open seven days a week, the first five new Doddle shops will be situated at London Waterloo, Bromley South, Brighton, Chelmsford and London Cannon Street. The outlets will be housed in dedicated retail units at the stations or within built–to-order facilities.

Doddle will be headed up by Tim Robinson, who was previously route managing director, Sussex at Network Rail and has been responsible for driving the development of the Doddle concept within the business.

Robinson said: “Doddle was created to capitalise on the booming online retail market and the increasing demands by customers for more convenient delivery solutions. It offers a premium service that is unique in the marketplace with dedicated and stylish shops, advanced technology and highly trained staff delivering a high-end customer experience. It is the next major step in the online shopping phenomenon, providing a parcel collection, returns and delivery service that has customer choice and convenience at its very heart.”

Robin Gisby, Network Rail's managing director for network operations, added: "More people are travelling by rail than ever before and stations have become more than just a place to wait for, or get off a train. We've adapted to passengers' changing needs and now offer quality retail, food and drink at our biggest stations, such as London Waterloo.

"Introducing Doddle to stations will enable us to reinvest our profits back into the railway and is a natural next step to help passengers and people who work and live near stations, whose lives are increasingly busy and on the move."

The service is expected to create around 3,000 new jobs. 

 

 

Email this article to a friend

You need to be logged in to use this feature.

Please log in here

Subscribe For Retail News

RETAIL EVENTS

Retail Human Resources Summit
Retail Human Resources Summit
Wednesday 3 October 2018
The Cavendish Conference Centre, London W1
The 10th HR Summit 2018, The Cavendish Conference Centre, London W1, 3rd October 2018
The Retail Design Summit 2018
The Retail Design Summit 2018
14 November 2018
The Cavendish Conference Centre
The Retail Design Summit 2018
Omnichannel Futures Conference 2019
Omnichannel Futures Conference 2019
6 February 2019
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Customer Engagement Conference 2019
Customer Engagement Conference 2019
5 June 2019
Cavendish Conference Centre, London W1
The 10th Annual Retail Customer Engagement Summit
National Minimum Wage Breakfast Briefing
National Minimum Wage Breakfast Briefing
20 September 2018
6th Floor 1, St. Martin's Le Grand London, EC1A 4AS
National Minimum Wage Breakfast Briefing