THE RETAIL BULLETIN - The home of retail news
HOME
Department Stores
Electricals
Entertainment
Fashion
Food & Drink
General Merchandise
Health & Beauty
Home & DIY
Interviews
Newsletter
Property
Shopping Centres & Retail Parks
Sports & Leisure
RETAIL INSIGHTS
RETAIL SOLUTIONS
• Omnichannel Futures Conference 2020
• Future of Retail Marketing 2020
• The HR Summit 2020
• AI in Retail Conference 2019
ABOUT
CONTACT
SUBSCRIBE FOR FREE
WH Smith boosted by travel performance

Book and stationery retailer WH Smith saw its like-for-like sales edge up 1% in the 11 weeks to 18 May following a good performance at its… View Article

GENERAL MERCHANDISE

WH Smith boosted by travel performance

Book and stationery retailer WH Smith saw its like-for-like sales edge up 1% in the 11 weeks to 18 May following a good performance at its stores in travel locations.

Total sales rose by 15% in the period.

Like-for-like sales in the retailer’s travel business increased by 3% while total sales rose by 26%. WH Smith said the performance was boosted by its ongoing focus on format development, customer service, space and category management and continued investment in its UK and international businesses.

The retailer’s hospital channel is continuing to grow and will overtake rail to become the second biggest channel by revenue this financial year.

Meanwhile, WH Smith’s high street stores saw both their total and like-for-like sales decline by 1% in the period. The retailer said its stationery business performed well following an investment in developing ranges and allocating additional space in stores.

Stephen Clarke, group chief executive of WH Smith, said: “We have delivered a strong sales performance in the third quarter in both our travel and high street businesses. Whilst there is some uncertainty in the broader economic and political environment, we are well placed as we approach the key summer trading period in travel. We continue to focus on profitable growth, cash generation and investing in the business to position us well for the future. We remain confident in the outcome for the full year.”

The company has also announced that Carl Cowling, managing director of the company’s high street business, is to replace Clark as WH Smith chief executive as part of a long-term succession plan.

 

Email this article to a friend

You need to be logged in to use this feature.

Please log in here

Subscribe For Retail News

RETAIL EVENTS

Omnichannel Futures Conference 2020
Omnichannel Futures Conference 2020
5 February 2020
Cavendish Conference Centre, 22 Duchess Mews, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Future of Retail Marketing 2020
Future of Retail Marketing 2020
9 June 2020
Hallam Conference Centre, London W1W 6JJ
The Future of Retail Marketing for Customer Engagement
The HR Summit 2020
The HR Summit 2020
1 October 2020
Hallam Conference Centre, London W1W 6JJ
Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand
AI in Retail Conference 2019
AI in Retail Conference 2019
14 October 2020
Hallam Conference Center, 44 Hallam Street, London W1W 6JJ
CONFERENCE AIMED AT RETAILERS WORKING IN MARKETING, IT, DIGITAL, DATA AND TECHNOLOGY