THE RETAIL BULLETIN - The home of retail news
Click here
Home Page
News Categories
Commentary
CX
Department Stores
Electricals and Tech
Entertainment
Fashion
Food and Drink
General Merchandise
Grocery
Health and Beauty
Home and DIY
Interviews
People Matter
Retail Business Strategy
Property
Retail Solutions
Electricals & Technology
Sports and Leisure
Christmas Ads
Shopping Centres, High Streets & Retail Parks
Uncategorized
Retail Events
People in Retail Awards 2024
Retail HR Summit
THE Retail Conference
Retail HR North 2025
Retail Ecom North
Omnichannel Futures 2025
Retail HR Central 2025
The Future of The High Street 2025
Retail Ecom Central
Upcoming Retail Events
Past Retail Events
Retail Insights
Retail Solutions
Advertise
About
Contact
Subscribe for free
Terms and Policies
Privacy Policy
M&S launches guide to help colleagues with caring responsibilities

To mark National Carers Week, Marks & Spencer has launched a new guide to help support staff who have caring responsibilities. Aimed at colleagues working in… View Article

GENERAL MERCHANDISE NEWS

M&S launches guide to help colleagues with caring responsibilities

To mark National Carers Week, Marks & Spencer has launched a new guide to help support staff who have caring responsibilities.

Aimed at colleagues working in its stores and support centre, the guide covers all the support M&S offers ranging from health, wellbeing and financial to flexible work options. It also includes the retailer’s new and updated bereavement policy, which offers more flexibility for colleagues who may wish to take all of some of their paid leave before the death of a loved one or someone they care for when they are  receiving end of life care.

M&S said the guide “brings everything together in one place” to make it easier for staff to access the support as and when required.

Adele Thorpe, store manager at M&S Simply Food, Sunbury Cross and co-chair of the Family & Carers Network at M&S, helped produce the guide.

Thorpe said: “At M&S we have so many colleagues who are carers – and this will look and feel different for everyone. Balancing things can be hard, you often feel guilty that you can’t give 100% you’re your time to those you care for whilst also doing a great job for the company you love.

“We want to ensure M&S is a great place to work and reassure our colleagues that it’s ok to take five minutes for yourself to sort out things – to ensure you can be your best at work.”

Earlier this year, M&S became a member of the Employers for Carers forum, supported by Carers UK. From this month, every M&S staff member will have 24-hour access to support via the Carers UK Jointly App which provides help, advice, and an opportunity to create a ‘circle of care’ for the person they are caring for.

Subscribe For Retail News