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Join us at today’s Omnichannel Futures

It’s still not too late to sign up for today’s Omnichannel Futures Conference where our fantastic line-up of speakers will share their top tips for tackling… View Article

GENERAL MERCHANDISE NEWS

Join us at today’s Omnichannel Futures

It’s still not too late to sign up for today’s Omnichannel Futures Conference where our fantastic line-up of speakers will share their top tips for tackling the strategic and day-to-day challenges of running a thriving omnichannel retail business.

Topics covered will include:

  • Building the retail experience post Covid-19
  • Changes in consumer behaviour – how do omnichannel retailers respond?
  • Data: how to deliver a genuinely personalised CX
  • The importance of a connected journey – understanding your customer at every step
  • Leveraging brand awareness across all platforms

Our 20-strong speaker line-up will include chief executives and other senior retailers from the likes of JML, Scrubd, Pets at Home, Sofology, Forever Unique, Matalan, Bird & Blend, Asquith London and many more. We’ll also be hearing from Jo Causon, chief executive of The Institute of Customer Service.

Book your free place now to view the sessions today or to access the recording later.

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