Central England Co-op launches new call and collect service
Central England Co-op has launched a new call and collect service as it looks to support members who need help with their shopping.
Introduced as further measure to help the elderly and vulnerable during the Covid-19 lockdown, the service will only be open to Co-op members who will be able to call a dedicated number to place their order. Items will then picked and packed by staff at the member’s local store on the same day to enable the order to be collected that afternoon or the day after.
The member or a nominated person will then visit the store and collect the shopping. Payment for the food will be taken over the phone from the retailer’s head office. Items available to order include everything from fresh food to cupboard essentials.
Debbie Robinson, Central England Co-op chief executive, said: “As a Co-operative Society, supporting our members is at the heart of what we do. We know some members may need help in getting the food they need during these uncertain times.
“All members have to do is follow some simple steps and they, or a nominated person, will be able to place an order and pick it up with ease.
“We have been committed to helping communities access food and vital essentials during this global pandemic and this is just another way we can continue to do just that.”
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