Author Archives for Karen Howard

parcelLab Study: The state of UK retail in 2021

June 10, 2021 12:06 pm Published by Comments Off on parcelLab Study: The state of UK retail in 2021

parcelLab, the leading Operations Experience Management platform, has released their latest study of the UK’s top 150 retailers. The report analyses the customer experience across checkout,... View Article


Study: The state of UK retail in 2021

June 7, 2021 12:01 am Published by Comments Off on Study: The state of UK retail in 2021

parcelLab, the leading Operations Experience Management platform, has released their latest study of the UK’s top 150 retailers. The report analyses the customer experience across checkout, shipping... View Article