The rise in customer aggression
More frontline workers are being affected, more frequently
This new report shares:
What's inside?
The rise in customer aggression
New statistics reveal frontline workers are facing rising aggression, often alone
The impact on employees and businesses
The link between these incidents and absenteeism, turnover and psychosocial risk
How businesses can provide much-needed support
The challenges faced by leaders, and an insight into Psychological First Aid
How Sonder provides support to frontline workers
How forward-thinking businesses are taking preventative measures to reduce risk
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There's so much more to share
Sonder is reimagining health, safety and wellbeing support. Sonder proves human centric care leads to earlier intervention. Sonder impacts one person at a time to drive meaningful change across an organisation. Sonder understands people and how to support them.