The Omni-Channel Summit 2015

What they said about Customer Loyalty 2014

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John Lewis named as best retailer for mobile shopping experience

Date: 23.06.14 | Section: News
John Lewis offers consumers the best consumer mobile shopping experience closely followed by Argos and Amazon UK, according to a new report.

Over a third of online retail sales now via smartphones and tablets

Date: 28.05.14 | Section: News
Over a third of all online retail sales are now made on a mobile device according to a new benchmarking report from IMRG and Capgemini.

Almost half of UK shoppers practise showrooming: new study

Date: 20.05.14 | Section: News
A new study has shown that almost half of UK shoppers are regular 'showroomers' and use their mobile devices to check for the best prices in-store.

Tesco to launch own brand smartphone by end of year

Date: 06.05.14 | Section: News
Tesco is to launch its own brand of smartphone later this year following the success of its Hudl tablet in 2013.

4G users more likely to shop from their smartphone: new study

Date: 30.04.14 | Section: News
New research has shown that over two thirds of 4G users feel that faster access to the internet encourages them to make more purchases from their smartphone.

Almost half of mobile shoppers willing to receive retailer messages via beacon technology

Date: 25.04.14 | Section: News
A new study has found that 45% of smartphone owners would be 'very willing' or 'somewhat willing' to receive messages from retailers on their mobiles when out shopping.

Carphone Warehouse group like-for-likes up 3.1% in third quarter

Date: 21.01.14 | Section: News
Mobile phone retailer Carphone Warehouse increased its group like-for-like revenue by 3.1% in its third quarter to mark its sixth consecutive quarter of like-for-like growth.

Sales made via mobile devices on Boxing Day rise 63% on 2012

Date: 30.12.13 | Section: News
Sales via mobile devices on Boxing Day grew by 63% year-on-year and accounted for over 45% of online sales, according to figures released by IBM.

Mobiles will influence £18 billion of store sales in 2013: new study

Date: 07.10.13 | Section: News
A study has predicted that smartphones will influence 18 billion of UK store sales this year even though consumers will make only 5 billion of sales directly on mobile devices; less than a third of the value generated by mobile influenced store sales.

Ebay reveals top UK mobile shopping hotspots

Date: 22.08.13 | Section: News
Ebay has identified the top 20 locations across the UK where consumers are shopping on their mobiles.
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