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- 1Comment: what does personalisation mean to customer service?
- 2Waitrose to trial home scanning
- 3New study: this year's Black Friday set to be the busiest yet
- 4Sainsbury's to launch app that reduces checkout time to seconds
- 5Waitrose opens new concept 'Food & Home' shop
- 6Tesco expects Black Friday sales to exceed traditional Boxing Day sales
- 7Burberry opens Beverly Hills flagship on Rodeo Drive
- 8Shop Direct to invest nearly £1m in supporting Black Friday events