The Retail Bulletin Round Table: Building Loyalty in a Virtual World. Commentary by William Carson of Teleperformance.
Sales at John Lewis edged up 1.6% year-on-year last week with trade strongest during the second half.
US department store Nordstrom is to offer customers the option to shop and buy with a text message.
Moss Bros saw its like-for-like sales climb by 7.4% in the 15 weeks to 16 May as the mens formalwear retailer benefited from improved retail sales and margins.
Costa owner Whitbread has appointed Alison Brittain as its new chief executive. She will succeed Andy Harrison who retiring in February 2016.
Food wholesaler Booker Group is to acquire the Londis and Budgens grocery chains in a £40 million deal.
The Paul Smith store in Londons Albemarle Street is hosting a charity project where photographs of pencils owned by famous people are exhibited in the store.
Footfall across UK retail destinations is set rise by 4.8% year-on-year over the upcoming bank holiday weekend according to retail intelligence specialist Springboard.
Marks & Spencer has reported its first rise in full-year profits for four years as the retailer also saw a small increase in group sales.
Burberry has posted a rise in profits for the year to 31 March but has lowered its profit guidance for the 2016 financial year due to movement in exchange rates.