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Customer Loyalty Conference 2014
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The Retail Bulletin Customer Loyalty Summit 2014



News

John Lewis sales up 13% last week

Thursday April 17th 2014

John Lewis delivered a 13% increase in sales year-on-year last week as trade was boosted by good weather and the start of the Easter holidays.     Read more..

Footfall up 1.8% in March

Thursday April 17th 2014

Retail footfall grew by 1.8% year-on-year in March as competitive pricing and new ranges encouraged people to go out shopping.     Read more..

Co-operative Group admits to a disastrous year with losses of £2.5 billion

Thursday April 17th 2014

The Co-operative Group has reported having a “disastrous” year after heavy losses at its bank led to a group comprehensive loss of £2.5 billion for 2013.     Read more..

Mulberry warns on profit as it introduces lower prices

Thursday April 17th 2014

Mulberry has issued another profit warning following management changes and a review of operations and strategy.     Read more..

Small food retailers are biggest casualties of supermarket price wars: new study

Thursday April 17th 2014

New research has revealed that the UK’s smallest independent food retailers are the biggest casualties of the current supermarket price wars.     Read more..

John Lewis signs up to Blackheath food and music festival

Thursday April 17th 2014

John Lewis has signed up as a partner for the first ever food and music festival to be held on London’s Blackheath Common.     Read more..

Seminar to help retailers unlock loyalty profits

Wednesday April 16th 2014

Retailers will be shown how to boost their profits by making the most of their loyalty programmes and customer data, in a free seminar held for the industry by loyalty specialist Ikano Insight.     Read more..

Costs should not put retailers off launching loyalty programmes

Wednesday April 16th 2014

Many retailers are missing out on the myriad benefits of loyalty programmes because they are far too focused on the cost of setting them up and running them rather than on what they can bring to a merchant’s business. By Glynn Davis     Read more..

Tesco full year profits drop 6% to £3.3 billion

Wednesday April 16th 2014

Tesco saw its group trading profit drop by 6% to £ £3.315 billion in the year to 22 February 2014. The supermarket giant said the decline was largely a result of a weakening UK grocery market and challenging trading conditions overseas.     Read more..

Burberry like-for-like sales up 12% in second half

Wednesday April 16th 2014

Burberry increased its like-for-like sales by 12% in the second half of its financial year as the luxury brand continued its investment in both offline and online retail.     Read more..