95% of consumers would shop elsewhere if they received inefficient service Read more..
Just some of the top names speaking at the Retail Bulletin’s 4th Customer Loyalty Conference in London, June 12th 2013. Read more..
Pre-tax profits at Halfords fell by 24.5% to £71 million in the year to end March, despite a rise in sales, as the car parts and cycle retailer increased its costs and invested in its autocentres. Read more..
Mother and baby products retailer Mothercare has reported another full-year loss in the UK today although the group said it was making good progress with its three-year restructuring plan. Read more..
The new Whiteley shopping centre in Hampshire will welcome the first shoppers through its doors this morning as it officially opens for business. Read more..
Natural and organic products wholesaler The Health Store says its business has been transformed after it introduced enterprise resource planning and voice directed warehouse management software within its operations. Read more..
Mothercare has appointed former Sainsbury’s HR director Imelda Walsh as a non-executive director. Read more..
E-commerce is increasingly proving a route in for criminals to commit fraud in-store, which is being made possible by most retailers' lack of integration of fraud solutions across their multiple channels. by Glynn Davis Read more..
New shopper insight research finds that 35.8% of shoppers would consider buying Amazon private label grocery products, if they were offered on the site. Read more..
A new survey has revealed that supermarkets are doing a better job of communicating with their customers in a meaningful way than other businesses. Read more..
Mark Hale, KPMG’s Head of Payments comments on the latest trend. Read more..
Retail sales volumes fell by 1.3% in April compared to March as the cold weather in the month impacted sales of spring and summer ranges. Read more..