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Multichannel

Browsing is important part of multi-channel shopper journey

Browsing is important part of multi-channel shopper journey

Monday February 9th 2015

Retailers are increasingly recognising that browsing online and in-store is an important part of the shopping experience as they cast aside conversion rates to focus more on boosting dwell times and improving engagement. By Glynn Davis

Homewares retailers’ websites perform well in Q1

Homewares retailers’ websites perform well in Q1

Tuesday February 3rd 2015

Homewares retailers continue to perform well online, with a strong representation at the head of the table of the UK’s top 500 retail websites, in Q1. By Glynn Davis

47% more ecommerce transactions on Boxing Day 2014 compared to 2013

47% more ecommerce transactions on Boxing Day 2014 compared to 2013

Monday December 29th 2014

According to a report* by Postcode Anywhere, on average, December 2014 saw 28% more transactions each day when compared to 2013

Dressipi moves into offering a multi-channel solution for fashion retailers

Dressipi moves into offering a multi-channel solution for fashion retailers

Wednesday December 17th 2014

Utilising data in-store to enhance the shoppers’ experience is the next stage in the development of Fashion Fingerprint creator Dressipi that is trialling a ‘clientelling’ app with a number of retailers. By Glynn Davis

B&Q is most improved website among UK’s Top 500 retail sites in Q4

Thursday December 4th 2014

B&Q has powered up the table of the UK’s top 500 retail websites to be the most improved site in Q4. By Glynn Davis

Bringing the channels together through new data standards

Bringing the channels together through new data standards

Friday November 28th 2014

Barcode standards creator GS1 is developing transformational new data standards that will align online items with their physical equivalent in-store. By Glynn Davis

Homewares merchants operate some of UK’s best performing retail websites in Q3

Homewares merchants operate some of UK’s best performing retail websites in Q3

Monday August 4th 2014

Pownall Carpets has been crowned the UK’s best performing online retail site in Q3 2014 as it earns its place alongside two other home-wares retailers in the top five.By Glynn Davis

Online retailers should chat more and stay up late

Online retailers should chat more and stay up late

Tuesday July 22nd 2014

A study of phone call and website data from a group of online retailers reveals some interesting trends.

New study reveals how much online shoppers are prepared to lose rather than make a fuss

New study reveals how much online shoppers are prepared to lose rather than make a fuss

Monday June 16th 2014

Unsurprisingly, the survey also shows they are unlikely to make a repeat purchase, following bad customer service.

Opinion Piece: Making the most of Europe’s differences in online retail

Opinion Piece: Making the most of Europe’s differences in online retail

Thursday June 12th 2014

Greg Zemor, Co-Founder of marketplace distribution solution Neteven, discusses how UK retailers can make their products attractive online in Europe.