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Asda introduces two new staff benefits as it confirms retail pay rates for 2024
IKEA announces further round of price cuts ahead of Easter
IKEA has announced a further round of price cuts on hundreds of its most popular items ahead of the Easter holidays. The furniture and homewares giant... View ArticleView Article
Filippa K appoints Ida Petersson to its board
Fashion brand Filippa K has appointed Ida Petersson as its newest board member. The Swedish brand is looking to benefit from her extensive knowledge and experience... View ArticleView Article
Hype unveils new growth strategy
The Hype fashion brand is embarking on a new growth strategy that will focus on children and their parents. This will also include expanding its range... View ArticleView Article
Moss launches new store at Clarks Village
Menswear retailer Moss has opened a new store at Clarks Village in Somerset. Located in the outlet’s Apple Court, close to Vans and M&S. the 1,733... View ArticleView Article
9 ways retailers can manage surplus and overstock inventory
Jackson Versitano, Regional Manager, UK & RoEMEA for Lightspeed Commerce Spring cleaning season is upon us. The time of year where retailers across the globe clear... View ArticleView Article
Top tips for entering the Customer Services Team of the Year Award
Are you ready to showcase your customer service champions? Consider entering the 2024 Customer Service Team of the Year Award and let your efforts shine! The... View ArticleView Article
Barbour and Oxfam partner for charitable jacket rental scheme at Glastonbury Festival
Barbour, the British heritage outerwear brand, has announced a unique partnership with Oxfam to offer a sustainable and charitable rental service at this year’s Glastonbury Festival.... View ArticleView Article
British luxury sector's £81bn contribution calls for legislative support, Walpole Reports
The British luxury sector, a cornerstone of the UK economy, now boasts an annual worth of £81 billion, according to a groundbreaking report from Walpole, the... View ArticleView Article
Leading UK Companies unite in open letter urging government action on food waste
In a unified effort to combat food waste, social impact company Too Good To Go, in collaboration with the British Retail Consortium has led an open... View ArticleView Article
The Perfume Shop celebrates National Fragrance Week with a look back at iconic scents
In commemoration of National Fragrance Week, running from the 18th to the 24th of March, The Perfume Shop, is honouring its storied legacy by showcasing its... View ArticleView Article
Currys raises profit forecast as period for considering takeover bids ends
Currys has said trading since its peak period has been stronger than expected as it announced that it had officially ended the period for considering takeover... View ArticleView Article
Freemans launches first new customer credit offering in 13 years
The Freemans digital department store has launched a new customer credit offer, its first in 13 years. The new Flexi3 offering will be promoted across all... View ArticleView Article
Phase Eight opens at Kingston's Bentall Centre
Phase Eight has opened a standalone store in Kingston’s Bentall Centre after previously trading in Fenwick and John Lewis in the area. Set across 146 square... View ArticleView Article
Frasers Group calls in administrators for Base Childrenswear and Kids Cavern
Frasers Group has called in administrators for the Base Childrenswear and Kids Cavern brands. Purchased in a £47.5 million deal, the brands were part of 14... View ArticleView Article
Q&A: Tom Rigden, Commercial Director, idhl intelligence division
Tom Rigden is a client partner and digital strategist with 20 years in the industry and a keen focus on driving commercial and operational outcomes. He... View ArticleView Article
Winners celebrated at UK Customer Satisfaction Awards for excellence in service
Ocado Retail, Boots, and Specsavers were among the winners at this weeks UK Customer Satisfaction Awards, which celebrated the UK’s best-in-class for customer service. The event... View ArticleView Article
Making menopausal consumers visible: Morrisons the latest to partner with GenM
Joining huge names in retail such as Boots, Tesco, Holland & Barrett and Sainsbury’s, Morrisons is the latest UK retailer to partner with GenM, the menopause... View ArticleView Article
Bensons for Beds reports robust sales and profit uptick in a tough economic landscape
UK bed specialist Bensons for Beds has announced a return to profitability this year despite economic challenges and subdued consumer confidence. According to the latest annual... View ArticleView Article
ALDI Leads innovation in automated logistics, offering 95 new job opportunities in the North
As part of a major initiative to upgrade one of its northern warehouses with a cutting-edge IT system, supermarket giant Aldi has launched a recruitment drive... View ArticleView Article
ZigZag has partnered with JogOn to prevent one million shoes from going to landfill
ZigZag, a leading provider of technology-driven retail returns solutions, has partnered with environmental campaign, JogOn, in its commitment to prevent one million pairs of running shoes... View ArticleView Article
Sainsbury’s accelerates its emission reduction commitments advancing towards net zero
Sainsbury’s has shared its ambitious new targets for reducing its greenhouse gas (GHG) emissions. These have been verified by the Science Based Targets initiative (SBTi), the... View ArticleView Article
Foundever secures 5-year contract extension with John Lewis strengthening 17-year partnership
In a significant development within the retail and customer experience sectors, Foundever has announced the renewal of its longstanding partnership with the John Lewis Partnership through a new... View ArticleView Article
[Interview] PiRA Judge: Catriona Gault, Sue Ryder
Meet Catriona Gault, Associate Director of People Services at Sue Ryder and our latest addition to the People in Retail Awards 2024 Judging Panel. With her... View ArticleView Article
Irwin Mitchell named one of the Top 25 Best Places To Work in the UK 2024
Annual Great Place To Work survey sees Irwin Mitchell retain its status as highest ranked law firm in super large category. Special recognition for firm being... View ArticleView Article
Charles Clinkard boosted by strong year of growth in 2023
Independent footwear retailer Charles Clinkard has reported a 7% increase in sales for 2023 compared to the previous year. Sales in its brick-and-mortar shops rose by... View ArticleView Article
Hamleys expands in Italy with new flagship store in Rome
Toy retailer Hamleys has expanded its presence in Italy with the opening of a second store. Working in partnership with Giochi Preziosi, Italy’s leading player in... View ArticleView Article
WH Smith to have new chief financial officer
WH Smith’s chief financial officer and chief operating officer Robert Moorhead is to retire from the role after more than 20 years with the business. During... View ArticleView Article
Under Armour founder to return to CEO position
Under Armour has announced that its founder Kevin Plank will become its new president and chief executive on 1 April. He will succeed Stephanie Linnartz who... View ArticleView Article
THG announces board change
THG has announced that Iain McDonald is to step down as a non-executive director at the end of March, shortly after his fourteenth anniversary as a... View ArticleView Article
AS Watson Group Appoints CEO and Deputy CEO of Marionnaud Group
AS Watson Group today announced the appointments of Kulvinder Birring as CEO of Marionnaud Group and Gabriele Betti as Deputy CEO of Marionnaud Group, subsidiaries of... View ArticleView Article
Ann Summers appoints finance director
Ann Summers has announced that Kristina Moln-Page is being promoted to the role of finance director. Due to take up her new role on 1 July,... View ArticleView Article
Poundland to begin first TV advertising campaign for new clothing and GM ranges
Discount retailer Poundland is to begin advertising its all-new clothing, homewares and grocery ranges on UK and Ireland TV for the first time. Starting on 15... View ArticleView Article
[Interview] A day in the life... John Stubbs, CEO and Founder YesColours
John Stubbs, Founder and driving force behind YesColours, brings a diverse and extensive background from various design-related sectors to his role. At the helm of this... View ArticleView Article
John Lewis Partnership returns to profit but will not pay bonus
The John Lewis Partnership has returned to annual profit and announced that it will be investing significantly in the business as part of its refreshed plan.... View ArticleView Article
Primark unveils collaboration with Hello Kitty and launches Hello Kitty Cafés in select stores
Primark has partnered with Sanrio on a new collection inspired by Hello Kitty. Celebrating 50 years of the pop culture icon, the move has also included... View ArticleView Article
Marks & Spencer appoints new lingerie director
Marks & Spencer has appointed Charlotte Davies as its new lingerie director. According to Drapers, she will succeed Laura Charles who is stepping down from the... View ArticleView Article
Foot Locker appoints chief human resources officer
Foot Locker has appointed Cindy Carlisle as executive vice president and chief human resources officer. She previously worked with Stryker Corporation where she was group vice... View ArticleView Article
Hobbs joins line-up at Atria Watford
Womenswear brand Hobbs has opened a new store at Atria Watford. The 3,300 square foot space will showcase the brand’s latest collections, including everyday, workwear and... View ArticleView Article
Clicks and Mortar: The Turbulent Future of the High Street
Will retail stores exist in the future? The future of the high street hangs in the balance due to significant digital advancement and shoppers’ evolving habits.... View ArticleView Article
Dobbies invites nominations for national community initiative
Dobbies, the premier garden centre in the UK, is proud to announce the launch of the Dobbies Community Gardens initiative. This new programme is designed to... View ArticleView Article
Empowering Portsmouth's Youth: 'Made in Portsmouth' challenge ignites innovation
Gunwharf Quays has announced the launch of the ‘Made in Portsmouth’ enterprise challenge, now in its sixth iteration. This year, students from Admiral Lord Nelson School,... View ArticleView Article
[Interview] PiRA Judge: Alison Payne, COOK
Meet Alison Payne, People Director at COOK, who is joining us on the judging panel for the People in Retail Awards 2024. With a background in... View ArticleView Article
Fed welcomes new report aimed at tackling retail crime
The Federation of Independent Retailers (the Fed) says it is pleased to see police and crime commissioners (PCCS) across England and Wales are responding to its... View ArticleView Article
Aldi donates over 2.5 million meals in a year through partnership with Company Shop
Aldi is celebrating a significant milestone in its partnership with surplus food and household products redistributor, Company Shop Group. In the past year, Britain’s fourth-largest supermarket... View ArticleView Article
Music Magpie benefits from margin improvement and overhead reduction
Music Magpie grew its adjusted EBITDA by 15.4% to £7.5 million in the year to 30 November after it benefited from tight control of margins and... View ArticleView Article
Claire's partners with Walgreens
Claire’s has embarked on a collaboration with Walgreens in the US as part of its strategy to extend its brand through global partnerships with leading retailers.... View ArticleView Article
Shoe Zone trading "marginally below" expectations
Shoe Zone has warned that it is trading is marginally below expectations following a range of issues. The footwear retailer said it has been impacted by... View ArticleView Article
Solihull's Touchwood welcomes Oliver Bonas to its line-up
The Touchwood shopping centre Solihull is approaching full occupancy following the addition of Oliver Bonas to its line-up. The fashion and homeware retailer has taken a... View ArticleView Article
Barker and Stonehouse introduces hydrogen delivery vehicle prototype
Furniture retailer Barker and Stonehouse is to trial of a prototype hydrogen delivery vehicle as it looks to reduce emissions above and beyond its own carbon... View ArticleView Article
The Perfume Shop reports strong Mother’s Day sales
The UK’s largest fragrance retailer celebrated every mum and reported its Mother’s Day results with a staggering 140,000 bottles sold during 3rd to 10th March 2024.... View ArticleView Article
Decathlon reimagines Play launching bold new identity
In a significant brand transformation, Decathlon has launched its bold new identity and purpose, aiming to reignite the spirit of play across global communities. The leading... View ArticleView Article
Aldi raises store staff pay for second time this year
Aldi has announced that it is raising the rate of pay for store staff for the second time this year. The new increases will see the... View ArticleView Article
Review: Omnichannel Futures 2024
Retailers now have the potential to interact with customers over myriad touch-points and in a highly personalised way but they should be selective about the channels... View ArticleView Article
Nobody's Child launches digital product passport
Responsible fashion brand Nobody’s Child is adding a digital product passport to items in its clothing collections. Launching today with the Happy Place by Fearne Cotton... View ArticleView Article
Dunelm non-exec to become customer director
Homewares retailer Dunelm has announced that Kelly Devine will be stepping down as a non-executive director of the company to take up a full-time position as... View ArticleView Article
Mango's annual sales reach 'record' €3 billion
Mango increased its turnover by 15% to a record high of €3.1 billion in 2023. The fashion retailer attributed much of its success to strong momentum... View ArticleView Article
Snug launches first OOH campaign
Snug has launched its first out-of-home advertising campaign with the tag line ‘Sofas to fit big, little or awkward spaces’. Created by Krow Group, the campaign... View ArticleView Article
TK Maxx to open second Oxford Street store
TK Maxx is to open a second store in London’s Oxford Street at Mount Royal. The flagship will comprise 22,500 square feet of space across the... View ArticleView Article
PiRA Judge: Jo Causon of The Institute of Customer Service
We are delighted to welcome Jo Causon, CEO of the Institute of Customer Service, as our latest judge for the People in Retail Awards. With over... View ArticleView Article
Q&A: Sharon Broughton, Lucy Atherton - Make UK HR & Employment law
Make UK champions and celebrates British industry, allowing organisations to meet their objectives and goals, empowering individuals and inspiring the next generation. Can you tell us... View ArticleView Article
Thriving E-Commerce Thriving Teams: Fusing business growth with employee well-being
As the UK e-commerce sector is expected to grow by 7.7% in 2024, businesses are keenly focusing on digital innovation and workforce empowerment to maintain competitive... View ArticleView Article
Ann Summers grows sales and profit following strong performance in-store
Ann Summers has seen its annual turnover climb by 4.5% to £104.6 million after it benefited from more customers shopping in-store post-pandemic. In the 53 weeks... View ArticleView Article
Photo by Fujifilm launches at Primark Birmingham
A Photo by Fujifilm concession has opened at the world’s largest Primark in Birmingham as part of a growing partnership between the two brands. The new... View ArticleView Article
Hornby acquires The Corgi Model Club
Hornby, the models and collectibles group, has acquired the assets, trade and intellectual property of The Corgi Model Club from Blue 14. Established in 2021 as... View ArticleView Article
Matalan strengthens leadership team with five senior hires
Fashion and homewares retailer Matalan has appointed five new leaders to support its ongoing business transformation. David Seeby has has joined the retailer as director of... View ArticleView Article
Currys appoints Octavia Morley as non-executive director
Electricals retailer Currys has appointed former Crew Clothing managing director Octavia Morley as a non-executive director. Due to take up her role on 1 April, she... View ArticleView Article
Oldest Waitrose in Britain gets a contemporary new look
The oldest Waitrose store in Britain has re-opened with a contemporary new look after a six-week closure period. The supermarket in north London’s Temple Fortune has... View ArticleView Article
B&Q Welcomes Lick Paint to its stores with an interactive twist
In a new partnership that brings together two leaders in the home improvement and decor sectors, B&Q is now set to offer a range of Lick... View ArticleView Article
Sweaty Betty calls time on toxic exercise narratives with rebrand
Activewear brand Sweaty Betty has revealed a rebrand that upends the toxic narratives overshadowing women’s exercise to spread a more realistic, healthy and inclusive message. Rolling... View ArticleView Article
PiRA24 Judge Interview: Nick Singh, IKEA
Meet Nick, the Mid Market Manager from IKEA, who now joins our judging panel for the prestigious People in Retail Awards 2024. With a keen eye... View ArticleView Article
Frasers Group puts Matches into administration
Frasers Group is putting Matches Fashion into administration just weeks after acquiring the luxury clothing retailer from Apax Partners. In a statement released last night, Frasers... View ArticleView Article
Marks & Spencer expands Nobody's Child presence to 60 stores
Marks & Spencer is adding Nobody’s Child pop-up shops to 48 further stores to take the total number of stores with space for the brand to... View ArticleView Article
Currys launches ‘Trash Tycoon’ gaming experience to promote e-waste recycling
Currys has launched its first ever game as it looks to encourage customers to recycle their e-waste. Called Trash Tycoon and created in Fortnite, the free-of-charge... View ArticleView Article
Majestic opens new small format store in Marlow
Wine retailer Majestic has opened a new small-format store in Marlow as part of its ongoing UK expansion. The 2,200 square foot space is around half... View ArticleView Article
AS Watson Commits to gender equality and signs Women's Empowerment principles
As we approach International Women’s Day, the significance of female empowerment and gender equity takes on an enhanced resonance across the globe. Leading by example in... View ArticleView Article
Lidl GB has become the first discounter to sign the Armed Forces Covenant
Lidl has become the first discounter to sign the Armed Forces Covenant, highlighting its commitment to supporting the Armed Forces community. A ceremony was held on... View ArticleView Article
SPAR Lawthorn relaunches after major refurb
A SPAR store in Lawthorn, near Irvine, North Ayrshire has received a brand new look and feel after being refitted. The 1,646sq ft SPAR store has... View ArticleView Article
Inter IKEA Improves business agility by transforming global employee experience
Modern HCM technology enables the worldwide furnishing retailer to optimise customer experience and secure growth. Workday, Inc., a leading provider of enterprise cloud applications for finance... View ArticleView Article
Marks & Spencer announces planned leadership evolution
Marks & Spencer has announced that its co-chief executive Katie Bickerstaffe will retire from her role after its AGM in July as part of a planned... View ArticleView Article
Unveiling the 2024 Women to Watch in Hospitality, Travel, Leisure and Retail
WiHTL & Diversity in Retail, the Collaboration Community devoted to increasing DE&I in the Hospitality, Travel, Leisure and Retail sectors have launched their annual Women to... View ArticleView Article
Schuh boosts leadership team with two new appointments
Schuh has boosted its leadership team with the appointment of Stephanie Legg as chief marketing officer and Justin Lodge as chief digital officer. Possessing 20 years’... View ArticleView Article
Trotters launches exclusive collaboration with Peppa Pig and Liberty London
Childrenswear retailer Trotters London has teamed up with Peppa Pig on an exclusive collaboration using Liberty Fabric. The range of clothing styles for babies and girls... View ArticleView Article
Kenji expands in Trafford Centre with new concept store
Kenji has upsized at Manchester’s Trafford Centre with a new concept store. Inspired by the upcoming Kenjiland game and app, the 5,500 square foot space on... View ArticleView Article
Waitrose redirect 20 million meals combating food waste and supporting UK communities
In an ongoing collaboration with FareShare, a leading UK charity focused on fighting hunger and food waste, Waitrose has redirected the equivalent of twenty million meals’... View ArticleView Article
Major retailers call for new two-port strategy for the UK
Some of the UK’s fastest growing value retailers have joined major port operator Peel Ports Group to call for a new UK port of entry strategy... View ArticleView Article
Dobbies expands own brand horticultural lines with 69 new products
Garden Centre retailer Dobbies is introducing 69 new own brand product lines across horticultural categories this month including gardening tools, indoor grow lights and a diverse... View ArticleView Article
Co-op announces over 10% pay rise for store colleagues
Co-op has announced that it is to reward its frontline store colleagues with a pay increase to at least £12 per hour, in line with the... View ArticleView Article
B&Q Pledges to fund more woman trade apprentices to tackle gender imbalance
DIY giant aims to bridge the gender gap in trade jobs by helping to identify and address the barriers and creating training opportunities for women. B&Q... View ArticleView Article
Comment: Disruption beyond technology
When I regularly attended horse racing meetings around the country I was once turned away from Ascot racecourse because my new dark trousers (upon close inspection)... View ArticleView Article
Tesco makes record £300 million investment in store staff pay
Tesco is making its biggest single investment in hourly staff pay by raising the base rate by 9.1%. Following an agreement with the Usdaw trade union,... View ArticleView Article
Jigsaw appoints design director
Fashion retailer Jigsaw has appointed Julia Reimann to the newly created role of design director. Previously working as the retailer’s head of wovens designer, she joined... View ArticleView Article
Marks & Spencer rolls out fully recyclable takeaway cups to all of its cafes
Marks & Spencer will be rolling out its paper fibre takeaway coffee cups to all M&S Cafes from next month. In October, M&S Food became the first... View ArticleView Article
N Brown launches new product information management system to reduce returns
N Brown Group, the parent company of Simply Be, JD Williams and Jacamo, has introduced a new Product Information Management system to enhance the customer experience... View ArticleView Article
Greggs posts surge in annual sales and profit
Greggs has posted a surge in annual sales and profit as it hailed a year of rapid growth. In the year to 30 December, total sales... View ArticleView Article
Footasylum announces change of leadership
Footasylum has announced that its chief executive Barry Bown is to step down and take up a consultancy role with the sportswear brand’s owner, Aurelius. Bown... View ArticleView Article
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