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John Lewis sales up 2.6% last week

Sales at John Lewis rose by 2.6% year-on-year last week as fashion sales benefited from the colder weather.

A fifth of ecommerce websites experience downtime before 9am

Boots, Argos and Game disrupted because of the Black Friday pessure.

River Island launches 'Click and Don't Collect'

Fashion retailer River Island has launched a new in-store collection service which is designed to solve the growing issue of non-collection of online orders.

London Designer Outlet sees record sales and footfall

London Designer Outlet in Wembley Park has reported a 24% rise in footfall and 25% uplift in like-for-like sales in the calendar year to date.

West End shoppers set to spend nearly £100 million on Black Friday

Retailers in London's West End are set to enjoy a Black Friday rush with nearly £100 million spent in the area in just 24 hours.

Warming meals drive sales growth of 2.5% at Waitrose last week

A colder turn in the weather and a range of promotions helped Waitrose to increase its sales by 2.5% year-on-year last week.

New study: fleet reliability could hit deliveries during Black Friday rush

As Black Friday hits and the start of the nation’s Christmas shopping spree begins, new research has revealed concerns among some fleet operators that reliability issues could impact delivery logistics.

McColl's begins search for new chief executive

Newsagent and convenience chain McColl’s has announced that James Lancaster is to step down as chief executive and take on the role of non-executive chairman.

Retail solutions news

Digital disruption in the customer xperience

by Commentary by Alistair Niederer CEO Teleperformance

Brand experience takes centre stage over price

Cognizant’s annual UK Shopper Experience clearly shows that shopping is not all about finding the best deals.
Read more solutions news...

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